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Customer Care


At, we’re passionate about Fighting for Fair and doing things differently to keep our customers smiling.

We’re always on the hunt for amazing people who can help us do just that, so if you’re looking for something different, we’re looking for you!

Our over one million customers think we’re pretty cool already, but we reckon we can do even better. Our Customer Care Specialist teams welcome people with different ways of thinking, working and living – and in return we offer you an awesome work culture, and the support to help you go on to do great things.

Because truth be told, our difference is you.

Privacy & Safety


This Privacy Policy applies to the site as it appears:

  • Contact information.
    For example, we might collect your name and street address. We might also collect your phone number or email.

  • Payment and billing information.
    For example, we collect your credit card number and zip code when you buy a ticket.

  • Demographic information.
    We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.

  • Other information.
    If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways:

  • We collect information directly from you.
    For example, if you register for a promotion or buy tickets. If a customer sends us a personal correspondence, such as email or letters, we may collect such information n into a file specific to you. You may be asked first to complete a registration form and provide personally identifiable information: you may also be asked to choose a user ID and password in order to take advantage of certain features the site may choose to offer.

  • We collect information from you passively.
    We use tracking tools like browser cookies and web beacons.

  • We get information about you from third parties.
    For example, if you use an integrated social media feature on our websites or mobile applications. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our sites and apps may be posted to the social media platforms.


We use information as disclosed and described here:

  • We use information to respond to your requests or questions.
    For example, we might use your information to confirm your registration for an event or contest.

  • We use information to improve our products and services.
    We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

  • We use information to look at site trends and customer interests.
    We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

  • We use information for marketing purposes.
    For example, we might send you information about special promotions or offers.

  • We use information to send you transactional communications.
    For example, we might send you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.

  • We use information as otherwise permitted by law.


We may share information with third parties:

  • We will share information with third parties who perform services on our behalf.
    For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of the United States.

  • We may share information if we think we have to in order to comply with the law or to protect ourselves.
    For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

  • We may share your information for reasons not described in this policy.
    We will tell you before we do this.


You have certain choices about how we use your information:

  • You can opt out of receiving our marketing emails.
    To stop receiving our promotional emails, please follow the unsubscribe instructions in any promotional message you get from usIt may take about ten days to process your request.


We use standard security measures:

  • We have security measures in place to protect your information.
    The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.


We use cookies:

  • As with many websites, the site uses standard technology called “cookies.”
    Cookies are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your web browser to the site whenever you visit the site, and make using the site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the site. Cookies may also allow the site to present to you advertising which may be of interest to you.


We may link to third party sites or services we don’t control:

  • If you click on one of those links, you will be taken to websites we do not control.
    This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.


From time to time we may change our privacy practices:

  • We will notify you of any material changes to this policy as required by law.
    We will also post an updated copy on our website. Please check our site periodically for updates.

Payment Methods

• Credit / Debit Cards

• Bank transfer

• Offline Payments

Payment Methods
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